Industries
FAQ'S
How do I track the progress of my shipment?
We rely on a trusted international courier, which is one of the world’s
leading players in the industry. The choice of the courier is however at
the customer’s discretion. In any case, all express courier companies provide
a tracking number. By inserting it on the courier website, you can monitor the
status of the shipment.
How can I safeguard my purchase in case of any inconvenience?
If the customer chooses to use our trusted courier, it is possible to subscribe
for a cargo insurance with a small extra expense.
Why you don’t have exclusive distribution rights on the brands you carry?
We are acquainted with the market’s rules and we think that if you don’t have
to undergo the constraints related to exclusive distribution agreements you can
be more competitive, finding each time the best products at the more favorable
conditions, in order to always satisfy our customer’s needs in a timely and effective
manner.
What does ‘consolidated shipment’ mean?
It means that we send different products – by type, origin and brand – in one shipment.
It’s the most effective way to meet the demands while ensuring the customers a lower
cost and the ability to handle stores and inventories in a rational way.
What is the minimal order amount?
Usually, we do not process orders for less than 300$.
How does it work? You collect the orders and then a third party handles the process?
No, we want to be active part of the process and always check the quality of the products
we sell. Every product passes through our headquarters, where is subjected to strict
controls and – once checked – is taken by our trusted courier.
Which market do you work in?
Our market is the entire world! In over 6 years, we built a robust network
of contacts at a global level, getting to know the dynamics, the features
and the specific needs of different areas. In certain countries, we established
dedicated branches (India, Middle East, UK, China, Singapore, and Malaysia) in
order to ensure targeted resources and to address the needs of end-users. From Asia
to Americas, Oceania and Europe, even where we’re not physically present, we are able
to offer an effective support thanks to our multilingual sales team, made up by 18
different nationalities.
Which is your target industry?
The range of our stakeholders is wide and diversified: small distributors,
system integrators and big companies that act like hubs for industrial automation.
In eastern Europe, Brazil, Mexico, Japan and South Korea we also deal with end-users
that operate in many different manufacturing sectors.
Which products do you exactly sell?
We set ourselves no limits. Statistically, the electronic products we sell more
include sensors, transducers, plcs, various interface modules, safety products
and drives. Hydraulic products include hydraulic and solenoid valves, hydraulic
cylinders, pressure pumps and much more; the best-sellers among pneumatic products
are actuators and air motors, while among the other categories we handle the most
varied product types – from portable measuring instruments to linear guides, from
ups and industrial batteries to power drills and grinders.
Why should I have to rely on your company?
Because we know how important is to save money on individual components without having
to compromise with quality nor forgo the support and the direct accountability of experts
who know the products. Our efforts always go towards this direction – create solid trusting
relationships with manufacturers and suppliers in order to get the best purchasing conditions
and being able to offer our customers the lowest prices.